- Do I have to buy a warranty or GAP to get financed at Renn Kirby?
- No. Federal and state rules do not let a dealer require a service contract, GAP, theft product, or maintenance plan as a condition of financing. You can finance the vehicle and decline every optional product.
- What is the difference between Essential Guard and Major Guard?
- Essential Guard focuses on fundamental major-component coverage with flexible deductibles. Major Guard is the more comprehensive listed-component plan for gas, diesel, and non-plug-in hybrids, and includes roadside, trip interruption, and alternate transportation. Major Guard Plus adds scheduled maintenance and a $0 deductible.
- Does Major Guard cover plug-in hybrids or Teslas?
- The Major Guard brochure excludes plug-in hybrids. Tesla and other BEVs are a different conversation — ask us about Auto Care Plus and which service-contract options (if any) apply to that VIN. Do not assume a gas-vehicle brochure applies to an EV.
- How does Ally GAP work on a total loss?
- If the vehicle is totaled or stolen and not recovered, your auto insurer pays actual cash value. If you still owe more than that settlement, GAP may pay the difference up to the agreement limits, and may include a primary deductible up to $1,000 where allowed. It does not replace comprehensive or collision insurance.
- Is theft protection the same as comprehensive insurance?
- No. Theft protection is a limited benefit if the vehicle is stolen (and, on some claims, recovered and totaled). You still need auto insurance. File a police report quickly — typically within 24 hours.
- Can I use prepaid maintenance at your Frederick service department?
- Yes. Ally Auto Care and Auto Care Plus are designed to be used at participating locations, including Renn Kirby Frederick Auto service on Buckeystown Pike. Bring the agreement when you book oil, tires, or EV/hybrid maintenance.
- Are these plans transferable if I sell the car?
- Major Guard and Major Guard Plus brochures describe transfer rights. GAP, theft, and maintenance transfer rules differ. Ask us to show the transfer section of the agreement before you buy.
- Can I get this information in Spanish?
- Yes. We have Spanish Major Guard and GAP brochures, and this page is available at /es/proteccion-del-vehiculo. Se habla español in sales and F&I.